How will retail chains change after Covid?

In terms of the economic impact of Covid-19, few would argue that the retail and hospitality sectors haven’t suffered most. And as with the pandemic itself, the retail categories with existing underlying issues are experiencing the severest impacts. Those with efficient store networks and established digital channels fared best. And the omnichannel balance will be just as crucial going forward.

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An Omnichannel Approach to Retail Planning

Almost every week, we hear about a brand restructuring its retail store network. Most are downsizing, or rightsizing, their physical store estates, but some are seeking to open stores. It is representative of the considerable changes occurring across the retail landscape today, particularly in relation to the location of retail assets.

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How Convenient is your Brand?

As consumers, we all want convenience; it makes our lives easier. Our pursuit of hassle-free shopping has led to the rise of online and click-and-collect channels, leaving bricks and mortar stores exposed. While they may offer the same products at a similar price, many of them are losing battle ground on the convenience front.

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